Chongda · 宠哒1. Scope and operator
This notice covers the Chongda (宠哒) App experience version and this website, provided by 万思奇（杭州）科技有限公司. Chongda presents pet profiles and verification, a pet community, and boarding services. Website demonstrations do not mean every feature is available in every region.
This notice reflects the experience version and confirmed operating arrangements. The App has not launched globally. Child safeguards, retention, international transfers and deletion need completion and release-version updates. App Store approval or worldwide compliance is not established.
2. Information and purposes
| Feature | Information processed | Purpose and visibility |
|---|---|---|
| Account and profile | Username, salted password hash, account identifier, session; optional display name, bio, city, avatar and preferences | Registration, login, security and profile display; city visibility is adjustable |
| Pet profiles and care | Pet details, photos, platform number, submitted review materials, health/growth records, reminders and shared-care permissions | Profiles, material review and authorized care; public pet cards exclude private health records |
| Community and messaging | Posts, photos, comments, likes, saves, follows, friends, circles, direct and group messages | Sharing within public, friends or private scopes; messages are provided to the relevant participants |
| Activities and adoption | Event time and place, people/pet capacity, registrations, applications, contact details you submit, agreements, trial care and handover records | Participation and adoption; access for authorized organizers, relevant applicants and operations staff |
| Safety and operations | Reports, blocks, handling status, necessary audit records and network request information sent to services | Abuse prevention, troubleshooting and user requests; access for authorized operations staff |
| Digital benefits | Experience balances, ledger records, entitlements and transaction-related identifiers | Displaying and checking benefits; production purchasing awaits configuration and demo balances are not withdrawable |
Pet health records concern animals. Human health details, home addresses or other sensitive information in your text, photos or contact details may still be personal data. Submit only necessary information that you are entitled to provide.
3. Permissions and on-device information
- Photos are selected individually through the iOS system picker. The current App does not read your full library. If photo-saving capabilities are used, manage the related add-photo permission through system prompts. Selected images are sent to the connected service when you submit an avatar, post or message.
- The current App does not obtain live precise location or read your contacts. City and event locations are entered by users. A public event location may reveal your plans.
- Session credentials are stored in the system Keychain. Service addresses and some preferences are stored on your device. You can save or share exports; protect copies you save yourself.
- Remote push notifications are not yet enabled in this experience version. Manage system permissions in iPhone Settings. Declining an optional permission may limit its related feature.
5. Services and identity verification
The current App uses Apple system capabilities including photo selection, Keychain and StoreKit for digital benefits. Data Apple processes independently is subject to Apple’s policies. Data collected by the App remains covered by this notice.
The Tencent identity-verification adapter is disabled by default and has not completed live-service acceptance. Reviewing pet materials and verifying a person’s identity are different processes. A pet platform number is not a government document or a universal identity credential.
If document or facial verification becomes available, a separate notice must explain the provider, processing regions, identity and biometric information, purpose, retention and consequences of declining, with applicable consent. This draft is not consent to future biometric processing.
Providers enabled for release: Apple system capabilities are used. The website is hosted on Tencent Cloud in Nanjing; support email uses NetEase 163 Mail. Tencent identity/facial verification is not enabled. SMS, WeChat/Apple external account login, remote push, third-party analytics and advertising are not enabled as production services.
6. Storage, international transfers and security
The experience version connects to a user-configured development service. Nanjing, China is the confirmed planned hosting region for the global App, and this website is also hosted on Tencent Cloud there. The production App service still needs acceptance testing. Users outside China should understand that submitted information is planned to be processed in the disclosed Chinese hosting region.
Production App hosting regions: Nanjing, China. This is the confirmed planned region for the global release. The current App remains a development experience version and the production service still needs acceptance testing.
Applicable international-transfer arrangements: Nanjing, China is the confirmed hosting region. International-transfer assessment and safeguards for production services to overseas users are not complete. Applicable notices, legal grounds, consent or transfer safeguards must be implemented before release in the relevant regions. Use of the product is not blanket consent to cross-border processing.
Passwords use salted hashes, and the server stores session-token hashes. Production release needs controlled access, encrypted transmission, backups and security response. The development version permits local-network connections and is not a production security guarantee. Security measures cannot remove every risk.
7. Retention and deletion
Information is used to provide its related feature. You can delete your posts, revoke shared care, export data and initiate account deletion. Production retention periods and backup-removal cycles: The development version has no fixed-period automatic data or backup purge yet. Account data remains in the service, with user deletion/export controls. Some group content and audits remain under current deletion logic. The production version must define and implement retention by purpose, necessity and applicable law. This notice is not permission for indefinite retention.
Current account deletion revokes sessions and removes account details and related private records, but retains some group messages labelled “Deleted account,” minimal audit records and pet records already transferred to another user. Account identifiers in audits are not guaranteed to be irreversibly de-identified; these records cannot simply be called anonymous.
Current deletion is also blocked by unfinished hosted activities and certain adoption flows. These behaviors need adjustment or a clearly defined applicable legal basis before submission. We cannot claim all associated content is already completely erased. See account deletion.
8. Choices and rights
Use “Profile → Privacy and notifications” to manage city visibility, friend requests and message preferences. Choose visibility when posting. Use “Profile → Account and data” to export or initiate deletion. See privacy choices. Current App interface labels are in Chinese.
Depending on applicable law, you may have rights to access, correct, delete, restrict, object, obtain portable data, withdraw consent and complain to a regulator. Withdrawal does not affect processing based on valid consent before withdrawal. Mandatory consumer and privacy rights are not reduced by this notice.
For privacy requests, provide your account identifier, requested action and a reply contact. Verification should be limited to what is necessary to confirm your identity. Applicable legal response deadlines must be followed. The contact email is vonskey@163.com.
9. Age and minors
Minimum age for the global release: Generally age 13, subject to higher applicable local thresholds and guardian-consent requirements. Access below the applicable threshold requires lawful, verifiable guardian consent and safeguards first; that mechanism is not currently offered. Adoption applications require age 18 or older.
The current adoption-application flow requires age 18 or older. This does not establish a general age rule in all regions or an App Store content rating. Complete child/teen authorization and regional age mechanisms are not yet implemented.
The planned framework uses age 13 as a general threshold, subject to local thresholds and guardian requirements. Access below the threshold is only to be offered where lawful and after verifiable guardian consent and child safeguards are implemented. Turning 13 does not remove additional local protections for minors. These mechanisms are not complete; production services are not currently open to children below the applicable threshold. Contact the privacy email to report such information.
10. Website visits
Visiting this website sends an IP address, request time/path and browser-related request information to its host to serve pages and maintain security. The current pages have no advertising or third-party analytics scripts, website accounts or non-essential cookie features. Production server-log retention still needs determination and implementation. When you email support or privacy requests, NetEase 163 and your chosen mail service process message contents, addresses and delivery information for correspondence. Provide only necessary details.
Links may lead to Apple, filing-information services or WeChat, whose own notices govern subsequent processing. The QR code is an optional contact channel and must not be the only way for global users to get support.
11. Updates and contact
Changes to release data practices, providers or purposes require corresponding updates here and in the App, with further notice or consent where applicable. The page shows a version date. Chinese and English should remain consistent, with legally required local-language information and mandatory rights preserved.
Operator: 万思奇（杭州）科技有限公司
User support: vonskey@163.com
Privacy requests: vonskey@163.com
Contact area: Yuhang Subdistrict, Yuhang District, Hangzhou, China
For postal correspondence, email us to confirm the complete address first.
Do not send passwords, verification codes, identity documents or facial images through public comments, ordinary email or WeChat.